Services
As Certified TeleForm Partners since 1992, CSS is proud to offer a wide variety of TeleForm-related services including:
- form design services (we have designed more than 1,000 TeleForm forms including numerous CRFs for clinical trials)
- custom scripting including form scripts, custom connect agents, etc.
- consulting services including software upgrades and migrations, hardware/software specifications, proof of concepts, etc.
- first class support services (we provide first line maintenance and support via software which allows us to see issues in real-time)
- hourly support services for those with expired maintenance and support
- customized training classes (available at your site or on-line, no additional charge per attendee, tailored to your specific needs with hands-on exercises using your forms)
CSS combines its database and optical scanning expertise to provide a full range of election processing services to our customers, including:
- design and layout of election materials
- seamless integration of paper and electronic votes to ensure each member can only vote once
- collection and processing of paper ballot returns (including optical scanning and serialization of the ballots)
- electronic tabulation of election results
- reports and graphs of election results (e.g., demographic analyses)
- proprietary software for validating results (i.e., for a Tellers Committee)
CSS combines its database and optical scanning expertise to offer many different services to our scanning customers, including:
- form design and reproduction
- form personalization (merge information onto printed forms)
- mail preparation
- collection, opening, and validation of returns
- scanning (forms can include any combination of multiple choice fields, hand-printed fields, machine-printed fields, bar-coded fields, and image fields)
- comment collection via image capture and/or manual data entry
- form imprinting during scanning (e.g., date scanned, serial number 1 to n, etc.)
- custom reports and graphs including cross tabulations
- database design and setup
- tracking of returns while preserving anonymity